Privacy Policy

Kravix Co. ("Kravix," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit kravixcompany.com (the "Site"), contact us about a project, or interact with our advertising, and how we use, disclose, and safeguard that information. By using the Site you agree to the practices described below.

1. Information We Collect

Information you provide. When you submit a contact form, request an estimate, email, call, or text us, we collect the information you choose to share — typically your name, email address, phone number, project location, project details, budget range, and any photos or files you attach.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information about your device and usage, including IP address, browser type and version, operating system, referring URL, pages viewed, links clicked, time spent on pages, and approximate geographic location. This information is collected through cookies, pixels, server logs, and similar technologies.

Advertising and analytics identifiers. Because we run Google Ads campaigns, we and our advertising partners (including Google) may collect a Google Click Identifier (GCLID), advertising IDs, conversion events, and similar data to measure ad performance and attribute leads to specific campaigns and keywords.

2. How We Use Your Information

We use the information we collect to:

• respond to inquiries, schedule consultations, and prepare estimates or proposals;
• communicate with you about projects, scheduling, contracts, and invoices;
• operate, maintain, and improve the Site and our services;
• measure the performance of marketing campaigns, including Google Ads, and optimize advertising spend;
• detect, prevent, and address fraud, abuse, security incidents, or technical issues;
• comply with legal obligations and enforce our agreements.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site and to understand how visitors interact with it. The categories we use include:

• Strictly necessary — required for the Site to function (e.g., page routing, security).
• Analytics — Google Analytics / Google Tag Manager help us understand traffic, popular pages, and user journeys so we can improve content.
• Advertising — Google Ads conversion tracking and remarketing tags let us measure which ads led to inquiries and show relevant ads to people who have visited the Site.

You can control cookies through your browser settings and opt out of personalized Google advertising at adssettings.google.com or industry tools at optout.aboutads.info.

4. Google Ads & Conversion Tracking

We use Google Ads to promote our services. When you click one of our ads and then perform an action on the Site (such as submitting a contact form or calling a tracked phone number), Google may record a conversion event. We do not receive personally identifying information from Google about ad clicks, but we may correlate conversion events with the inquiry you submit. Google's use of data is governed by the Google Privacy Policy.

5. How We Share Information

We do not sell your personal information. We share information only:

• with service providers who help us operate the Site, host data, send email, run analytics, and manage advertising (e.g., Google, hosting providers, CRM tools), under contracts that limit their use of the data;
• with trade partners, designers, architects, or subcontractors when needed to scope or deliver a project you have engaged us for;
• when required by law, subpoena, court order, or to protect our rights, property, or safety, or that of others;
• in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

6. Data Retention

We retain inquiry and project information for as long as needed to provide our services, maintain business records, comply with tax and legal obligations, and resolve disputes. Analytics and advertising data are retained according to the defaults of the respective platforms (typically 14–26 months for Google Analytics).

7. Your Choices and Rights

You may request to access, correct, or delete personal information we hold about you, opt out of marketing emails by following the unsubscribe link in any message, or ask us to stop processing your information for certain purposes. Depending on where you live (for example, California or the EU/UK), you may have additional rights under applicable law, including the right to know what information we collect, the right to deletion, and the right to non-discrimination for exercising your privacy rights. To exercise any of these rights, email us at the address below.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

10. Third-Party Links

The Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page and, where appropriate, communicated to you directly.

12. Contact Us

Questions or requests about this Privacy Policy can be sent to: